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Denali vs Toast

Toast is built for restaurants and does a lot. It runs only on its own hardware and usually comes with a two to three year agreement. Here is how it compares with Denali, and where Toast is the better fit.

Every Toast fact links to its source at the end of this page. We read them on October 16, 2026.

Side by side

Denali POSToast
Monthly costThree plans, one monthly price. Tell us about your business and we send your price the same day.Starter Kit: $0, for one location with one or two terminals. Point of Sale plan: from $69 a month. Bigger setups are quoted. Online ordering and some other tools cost extra.1
Card fees in personKeep your own card processor and terminal, or use a Stripe reader on your own Stripe account: Stripe charges 2.7% + 5¢ a sale. Your quote lists everything Denali charges.72.49% + 15¢ when you buy the hardware up front. 3.09% to 3.69% + 15¢ on pay-as-you-go.1
Whose card fee is lower: Stripe's or Toast'sStripe's fee is lower than Toast's 2.49% + 15¢ on sales under about $48, and lower than Toast's pay-as-you-go rates on every sale.17Toast's 2.49% + 15¢ is lower on sales over about $48.
DevicesRuns in the web browser on the tablet, phone or touchscreen computer you already have: iPad, Android or Windows. Nothing to install.Toast's own Android devices only, not iPad. Toast Go 3 handheld: $599. Toast Tap card reader: $149. Starter kits: $1,113 to $1,454.1
Card processingYours to choose. Your Stripe account is your own, and it stays with you if you leave.Toast processes every card. Its devices work only with Toast payments.1
ContractMonth to month, with no multi-year contract. Cancel any time by email; it ends with the month you paid for. A $49.99 fee applies only if you cancel in your first year.Usually two to three years. It renews by itself for a year at a time unless you give 30 days' written notice. Leaving early can mean a termination fee.123
No internetKeeps selling. Every sale is saved on the device first and never counted twice. Cash works, and so does your own card terminal if it has its own connection. A Stripe reader needs the internet: Denali can't take cards offline yet.Cash and cards work offline. Toast advises getting back online within three days, preferably within 24 hours, and the restaurant pays for cards that are declined, expire or are disputed. Gift cards, loyalty, online ordering and menu changes don't work offline.45
SpanishEvery register runs in English or Spanish, and each register picks its own. The website and the sign-up are in Spanish too.English, Spanish, French or Simplified Chinese, chosen on each device: the POS, the kitchen screen and Toast Go. Menu items aren't translated.6
SupportBy email, and Report a problem right from the register. Every register checks in every minute. No phone support.Phone support every day from 7 a.m. to midnight Eastern, on every plan, and chat around the clock.1

Which one fits you

Each one is good at different things. Here is when each makes more sense.

Toast may fit better if

  • You run a full-service restaurant and want handhelds, online ordering and gift cards in one system.
  • You need to take cards when the internet is down.
  • You want phone support every day.
  • Your checks are big and you're buying Toast's hardware up front, where its 2.49% + 15¢ costs less.

Denali may fit better if

  • You don't want a two to three year agreement.
  • You want to use the tablets you have, iPad or Android.
  • You want to choose your card processor, or keep the card terminal you have.
  • Your sales are under about $48, or you'd be on Toast's pay-as-you-go rates, where Stripe's fee is lower than Toast's.

Good to know

  • Denali can't take cards with no internet yet. A phone hotspot keeps a Stripe reader going, or use a card terminal with its own connection.
  • Denali has no gift cards, online ordering or table map yet.
  • Support is by email and from the register. There's no phone line.
  • The card fees here are the processors' own rates. Your quote lists everything Denali charges.

Moving your menu

Send your menu any way you have it: a spreadsheet, a PDF or a photo. Denali's menu import reads it, and you check every item and price before anything is saved. If you have an agreement, check when it ends and how much notice it needs first.

Sources

  1. NerdWallet: Toast POS review (updated August 6, 2026). www.nerdwallet.com/business/software/reviews/toast-pos
  2. Toast Support: Point of Sale renewal questions. support.toasttab.com/en/article/Toast-Point-of-Sale-POS-Renewal-FAQ
  3. Toast: merchant agreement (early termination, section 8.4). pos.toasttab.com/merchant-agreement
  4. Toast platform guide: offline card payments. doc.toasttab.com/doc/platformguide/adminOfflineCCPayments.html
  5. Toast Support: using Toast in offline mode. support.toasttab.com/en/article/Using-Toast-in-Offline-Mode
  6. Toast Support: changing the language on a Toast device. support.toasttab.com/en/article/Update-the-Language-Setting-on-Your-Toast-Device
  7. Stripe: pricing for in-person card payments. stripe.com/pricing

We read every source on October 16, 2026. Prices and terms change, and some depend on the plan or on who sells it. If something here is out of date, email sales@denali-operations.com and we'll fix it.

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